How the aged care Volunteer Visitor Program creates lasting friendships

When Mark first met Catie, their introduction was formal—a simple handshake. But over time, that handshake turned into a warm hug. Their friendship is a testament to the power of companionship, made possible through the Volunteer Visitor Program.

Catie, a Home Care Package client and resident of one of our retirement communities, was excited when she learned about the program. She saw it as an opportunity to make a new friend and thought, "Why not?" She signed up by requesting a visitor and before long, Mark became a welcomed part of her week:

I look forward to it every week. It’s such an enjoyable time.

Mark began volunteering as a way to give back to the community. He quickly realised that by sharing his time, he could bring joy and create meaningful connections in someone else's life. What he didn’t expect, however, was the immense joy the program would bring him in return.

I was surprised at how much joy I got from the program. Spending time with Catie enriches my life. I come away from it feeling so good inside.

Their visits are filled with conversation, laughter, and shared experiences that brighten both their weeks. Through the Volunteer Visitor Program, Mark and Catie have built a meaningful bond that goes beyond just companionship—it’s a source of happiness and connection.

A heartfelt recommendation: the life-changing impact of a volunteer visitor

Catie encourages others to get involved, knowing firsthand how valuable a visitor can be.

Having a visitor can truly improve your quality of life.

If you’re looking for a way to make a difference in someone’s life—and experience the joy of connection yourself—the aged care Volunteer Visitor Program might be the perfect opportunity. A simple act of kindness, like a weekly visit, can mean the world to someone.