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From 9 Dec 2024, ACAT and all other aged care assessments are being combined into a Single Assessment System. While the structure of aged care assessments is changing, the concept and preparation process remain the same.
An aged care assessment facilitates access to government-funded services, such as Home Care Packages, residential aged care homes, short-term accommodation and respite care. This comprehensive evaluation process helps tailor personalized care plans best suited to individuals' unique circumstances.
Call now 1800 448 448. Our warm and friendly Aged Care Specialists are waiting to chat with you. Don't wait, connect today!
The new Single Assessment System replaced ACAT and all other aged care assessments on the 9 December 20024. The new single aged care assessment is a comprehensive evaluation conducted by the Australian government organisation 'My Aged Care' to determine an individual's eligibility for government-funded aged care services. It aims to ensure that individuals receive the most appropriate and tailored care based on their assessed needs.
To check your eligibility for an assessment, you (or your carer) can:
If eligible for subsidised aged care, My Aged Care website will prompt you to apply online for an assessment.
To apply for an assessment:
With your permission, a family member, friend, or carer can complete your application online or talk on your behalf. If you have previously registered with My Aged Care, you cannot apply for an assessment online and will need to call My Aged Care.
After your assessment, you will find out if you’re eligible for government-funded services – and if so, which ones you're eligible for. You will receive a copy of the assessment outcome and recommendations. The assessors provide a written report that outlines:
Once deemed eligible through an assessment:
If you need services while you wait, contact us for help (online via the form below or call 1800 448 448). There are many ways to fund services while you wait for your Home Care Package.
You will need to undergo an income test if you are eligible for:
The income and assets assessment calculates the level of government subsidy you may be eligible for and the maximum fees you can be asked to pay towards the cost of your aged care services.
Once your assessment is complete, Services Australia will send you a Pre-commencement Letter that tells you if you need to pay a means tested care fee and/or accommodation costs. Take this letter with you to any discussions that you have with potential aged care homes to help you understand the cost of living in their home.
Note: You can get your means assessed at any time, even before you enter care. However, the outcome is only valid for 3 months. If you don’t enter care during this time, you will need to complete another assessment.
Whether you decide to choose Wesley Mission Queensland as your provider or if you prefer to explore approved services through My Aged Care website, make sure you:
Remember, you will only have 56 days to choose a service provider once you are assigned a package. So don't wait, call us today on 1800 448 448 to discuss your needs and explore our services.
Invoices and service reviews when you choose Wesley Mission Queensland as your provider
Be part of a warm community that supports your physical, spiritual and emotional wellbeing. We will get to know you, and over time, build important bonds of trust.
Our team is here to guide you and your family. If your needs increase, your Care Coordinator will talk to you about your options.
Understanding how to prepare for an aged care assessment can help streamline the process and ensure you get the most out of this crucial process.
Compile a list of relevant information and documents you will need to take with you:
What aspects of your life would you like to improve? Maybe you wish to maintain or improve your independence, remain in your home for as long as possible, address particular health concerns, address difficulties with daily living activities and mobility at home and in the community, strengthen social connections or seek new activities within your community.
Involving close friends, family and carers in the aged care planning process can be beneficial. They may offer valuable insights to facilitate informed decisions about your individual care needs, as well as emotional support and encouragement.
During the assessment, don't hesitate to ask questions or seek clarification if something is unclear. The assessor is there to assist you.
Contact your assessor and they can make arrangements for you. You can also book a sign language and Auslan interpreter via our Sign Language and Interpreting Services.
My Aged Care is a government agency designed to assist individuals and their families in navigating the aged care system in Australia. An ACAT assessment (Aged Care Assessment Team assessment) has traditionally been a clinical evaluation to determine eligibility for government-funded aged care services, such as residential aged care, home care packages, respite care, or transition care. On 9 December 2024, all My Aged Care assessment (such as ACAT and RAS) transitioned into a Single Assessment System workforce. These assessments determine an individual's eligibility and care needs for government-funded aged care services provided through My Aged Care.
Aged care assessments are conducted by a team of qualified health professionals. The team may include nurses, social workers, occupational therapists, physiotherapists, or other relevant specialists. They possess the expertise and training to assess aged care needs and determine eligibility for aged care services. On 9 December 2024, all My Aged Care assessment (such as ACAT and RAS) transitioned into a Single Assessment System workforce.
An aged care assessor might ask you about:
Yes, you will receive a copy of the ACAT assessment outcome and recommendations. The assessors provide a written report that outlines the assessment findings, your eligibility for aged care services and the level of care recommended. This report helps you understand the outcome of the assessment and guides your access to appropriate aged care services.
Once deemed eligible through an ACAT assessment, you will be placed on the government’s national waiting list until you are assigned a package. To find information on your place on the national waitlist and your expected wait time:
For most people, the expected wait times for approved Home Care Package levels are as follows:
WMQ is a not-for-profit supporting communities in Southeast Queensland. We offer aged care care, disability and wellbeing services, as well as emergency relief to individuals and families.
Updated 9 December 2024
From 9 December 2024, aged care assessments will be conducted by the new single assessment workforce, replacing the Aged Care Assessment Team (ACAT). This workforce evaluates the needs of older Australians and makes recommendations for government-funded care and support. During a face-to-face assessment, the assessor will ask a series of questions to identify your strengths and any areas where you may need assistance, both now and in the near future.
It is important to provide honest and detailed responses to ensure an accurate evaluation. Their expertise and understanding of aged care services can guide you towards the most suitable level of care and options that will best meet your needs.
Need quick Aged Care answers?
Call 1800 448 448 and our friendly Aged Care Specialists will clarify any questions you have.
• Your current living situation
• Your health and medical needs (physical and cognitive)
• Your physical needs (such as mobility and how well you can perform day-to-day activities)
• Your social and emotional needs
While the specific questions may vary depending on your individual circumstances, here are some common topics and questions that the assessor may cover:
• Your full name, date of birth, and contact details.
• Any cultural or language preferences that may impact your care.
• Where you currently live e.g., own home, rental, with family.
• Who you live with and the level of support available from family or friends.
• Any difficulties or challenges you face in your current living situation.
• Information about your medical conditions, including any chronic illnesses or disabilities.
• Details about your medications, dosage, and how you manage them.
• Questions about your ability to perform daily activities such as bathing, dressing, eating, and mobility.
• Any difficulties or assistance required in managing personal care or household tasks.
• Your level of mobility and any challenges you face in moving around or getting in and out of the house.
• Safety concerns or risks related to falls, accidents, or home environment.
• Your social activities, hobbies, and interests.
• Any emotional or psychological concerns, such as feelings of loneliness or depression.
• Details about your primary carer (if applicable) and their level of support.
• Any formal or informal support you currently receive from family, friends, or community services.
• Your expectations and goals regarding your future care and support.
• Any specific preferences or considerations for the type of aged care services you may require.
• The assessors will discuss your eligibility for different funding types and provide guidance about funding options, including any associated costs or fees.
If the assessment is taking place at your home, your assessor may suggest walking around your home together so that they can see what challenges you may be facing and make recommendations.
Do not hesitate to ask questions or seek clarification if something is unclear. The assessor is there to assist you and provide you with the necessary information. Understanding the available aged care services, associated costs, and eligibility criteria will help you make informed decisions.
It is natural to feel worried about being assessed by someone you do not know and what the assessment means for you. Rest assured, the assessor is experienced in communicating with individuals in similar situations and empathises with your emotions.
It is important to openly share your circumstances and any worries you or your family may have. You are encouraged to have a supportive companion, such as a friend, family member, or carer, present during your assessment.
Experienced aged care at home and in our facilities. Compassionate, respectful, and cherished moments for your loved ones.
Contact us on 1800 448 448 or complete this form.
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