Your storyis our story
Learn more about home care and hear from our customers and staff.
Choosing the right provider can be overwhelming, so we've highlighted key points for before and during your research.
Follow these steps to ensure uninterrupted services and even to prevent your Home Care Package from being withdrawn.
How simple home care services are making a huge impact on the life of this couple from the Sunshine Coast.
Read the unedited story written by Keith Heale.
Unsure about how to start the conversation about professional aged care with your parents? Here are some questions you might ask.
By knowing what to expect from aged care at home, individuals and their families can navigate this transition with confidence.
While the specific circumstances can vary from one family to another, here are some major signs to look for.
A list of tips and strategies to help you, or your loved one, maximise the benefits of your Home Care Package (HCP)
A thorough preparation for your ACAT assessment allows you to present a comprehensive and accurate overview of your needs, helping the ACAT team in making an informed decision.
If you have been referred to an assessment by My Aged Care, you will be visited by either the ACAT or the RAS team. Learn how these teams determine the level of care and support you require as you navigate the aged care system.
During an ACAT assessment the assessor will ask a series of questions. Here we cover the types of questions that will be asked, to help you prepare.
A simple summary of the ACAT assessment (Aged Care Assessment Team) process and how to schedule an assessment.
An ACAT assessment plays a crucial role in determining the appropriate level of government funding and subsidies for aged care services available to you.
On Aged Care Employee Day, our residents share their thoughts on what their carers mean to them. Thank you to all WMQ aged care workers!
Understand the key difference so you can determine which care option you are eligible for.
Are everyday tasks becoming a challenge? It might be a sign that you could do with a little extra help at home.
Need extra help at home before your HCP comes through? You don’t qualify for government-funded options? Here are a few options to consider.
Around 1953, Gordon Turnbull worked as Projectionist at the heritage-listed Paragon Theatre in Childers. Now almost 70 years on, 83-year-old Gordon took a surprise trip down memory lane and revisited the Paragon Theatre.
“I’m finding Hyland House very helpful. The ladies that are a part of the craft group are all so lovely. It’s nice to be around people and it’s a good environment to be in, rather than sitting in a silent house by yourself.”
“The people here are great, I’ve made such good friends. You can have a laugh and joke with everyone, it’s really good.”
